Key learning areas
1. Identifying Digital Lean enabled business opportunities
- Enhancing existing services and solution customer perceived value
- Developing competitive advantage, new sales opportunities and business models
2. Consultative selling and Lean Six Sigma methods to clarify customer needs
- Reasoning pain, understanding impact and creating vision of solution
- Lean techniques (VSM, VOC, QDF) to clarify solutions scope & value for customer’s active and hidden pains
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3. Digital Lean business justification
- Justifying investment return (ROI,Payback, TCO) with cost saving and additional revenue
- Profit improvement proposal and business case calculations for customer’s different stakeholders
